Terms And Conditions

Your pet's care

All grooms are completed with professionalism, if your dog isn't tolerant of any process the groom may end.

Any health advice given should always be checked by a vet. During the unlikely event of injury during the groom, you give permission to seek veterinary attention at your own cost.    

De-matting policy

Severe matting can cause a number of issues such as infection and blood circulation problems. Therefore it is important that this is kept minimal. If your pet is heavily matted I will always contact you to inform the best course of action but will always put the dog's heath and interest first in any decision.

As de-matting can be a lengthy process additional charges may apply.  

Dangerous dogs

I reserve the right to terminate any groom if the pet shows signs of aggression which may result in myself or itself being injured. 

The full cost of the groom will still be in place even if the job can not be completed. 

Parking at your property

As I have all equipment on-board I only require space to park to groom your pet. If there is no adequate place to park please inform me at the time of booking. There are other options such as arranging a different meeting place, or bringing your pet to my address.  

Privacy Policy

Here at Cheshire Dog Grooming I take personal privacy very seriously. Only necessary information is ever collected and stored for the purposes of my business. To enable securing an appointment with Cheshire Dog Grooming, I will require to collect your name, contact number and address. All of this information is completely confidential. If any of this information changes I ask if you could please update me of this. 

Services on this website allow you to send an email. I will use this information you provide, such as email address and phone number, only to respond to your enquiry.